Requesting Chromebooks, Hotspots, or Internet Access

Mon, 08/17/2020 - 2:52pm

Device/Technology requests

To request a Chromebook, the process is to log into HCPSS CONNECT (Synergy) through the PARENT account, to make the request. See below for step by step directions.

(HCPSS is working with the Bright Minds Foundation and Comcast to support families who may be eligible to participate in the Comcast Internet Essentials program. Additionally, HCPSS will prioritize the distribution of a limited number of hot spots to families who cannot obtain access to the internet.)

To identify your need for a Chromebook or hotspot:

  1. Parents/guardians should log in to HCPSS Connect.

  2. From the left menu, last choice, select “More Options” then choose “Student Technology” from the center of the screen.

  3. On the HCPSS Student Technology screen, use the drop down arrows to indicate the Technology Requested for each student. Changes are saved immediately.

  4. If a device has already been issued, it will appear in the inventory list. If a student already has a device issued, a new request will not be processed.

  5. Families will receive a confirmation email with necessary information, including pickup location, date and time.